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#Acronis true image wd edition fatal error software#
#Acronis true image wd edition fatal error windows#

I also understand that when i restore the system drive, I have to first create a system partition backup that I will restore with the partition size resized in order to avoid transferring bad sectors back to the drive. I want to be able to backup the whole drive including bad sectors before i perform a "CHKDISK /p /r" from the Microsoft's Recovery console. I would have never done that but thats the way it is.

The vendor who installed it configured it to write and store its SQL and other data on the system drive. My client is using Microsoft's RMS retail system on the server.

I could not find anything on the Acronis web site either.ĭoes "Ignore/Ignore all" ignore the problem and copy the sectors anyway or does it skip the bad sectors? Acronis help F1 does not include info on what "ignore/ignore all" does. The possibility to create encrypted backups was an important buy-decision for me and a reason I’ve decided for WD.During a backup, Acronis paused with an error message indicating that it could not read some sectors and presented the options to "retry/ignore/ignore all/cancel". Only chance is to encrypt/lock the drive with “WD Security” but then the drive cannot be unlocked when the Acronis rescue stick is used to restore a backup (reason WD Security is not part of the Acronis rescue stick/unlock cannot be executed).

#Acronis true image wd edition fatal error software#

To be honest, this is not the answer I’ve expected and the technical support does not understand the actual problem, that Acronis OEM software WD is offering to customers to create backups is feature-restricted without the possibility to create and restore encrypted backups.Īcronis has the functionality to encrpyt backups usually integrated, see Acronis Documentation “Backup Encryption” atīut the WD OEM version does not provide this option to encrypt backups, not select-able, somehow removed in the software. If you face any issue, please reply us with the screenshot of the error you are getting. Perform File Backup & Restore to WD External Drive Using Acronis True Image for Western Digital Rest assured will assist you in a better way.īased on your query, I would request you to please refer the below mentioned link in order to to restore the backup to your DAS drive:Īcronis True Image for Western Digital File Backup and Restore to a WD DAS I understand your concern regarding My Passport drive. Thank you for contacting Western Digital Customer Service and Support. I’ve opened a ticket at the WD technical support with the same problem description from above and here is the answer Please provide a new Acronis OEM version which includes this functionality or can someone explain to me, how I can create encrypted backups using Acronis OEM of WD and recover this later by the rescue thanks for your answer. To WD, I think that backup encryption is nowadays a must-have feature for every serious backup-software and the Acronis OEM version of WD is useless this way.

Drive cannot be unlocked using the rescue stick when encrypted with WD Security.

Encryption option is missing in the settings of Acrones OEM of WD.

So, I am forced to create a backup without any encryption at all using the Acronies OEM version of WD to be able to use the rescue stick because The 2nd problem is, that the drive, which is encrypted with “WD Security”, cannot be unlocked when booted to the rescue stick. This way I would be able to boot by this stick and recover e.g.

#Acronis true image wd edition fatal error windows#

This works fine as a workaround using Windows only.īut Acronis proposes to create a “Rescue Media Builder” stick too in case of a complete system crash. I unlock the drive, do a backup with Acronis - fine. So I’ve tried out to use “WD Security” to encrypt the complete external drive. The first problem is that this important features is missing in the Acronis OEM version of WD. Because the support of “WD Backup” has ended, I’ve recently switched to “Acronis True Image for Western Digital” OEM version as suggested at the official product page Software and Firmware Downloads | WD SupportĪs stated by the Acronis documentation, the Backup encryption should be part of the Settings options e.g.